Mission

To enhance quality of life and business growth of Vanuatu by ensuring reliable, customer friendly electric and water services at reasonable prices available to all who demand it.

Goals

• Enhance rapid access power and water, especially in outlining and rural communities;
• Contain prices of these services of affordable levels thru efficiencies in operations, fuel mix, renewable, IPPs, smart gird smart metering etc;
• Contain Incentive mechanism thru pricing and public education to promote efficient use of power and water resources;
• Ensure safe and reliable services thru developing standards of safety, performance monitoring and enforcement;
• Develop mechanism and tools to enhance consumer protection and consumer care and improved relationships between services providers and consuming public;
• Strengthen URA Organization structure and skills thru recruitment, training and professional development, and
• Make electricity a vehicle growth in Vanuatu by offering businesses competitive prices in the region.