Prices are adjusted in accordance with addendum 3 of the Contract for the Management and Operation of the Water Supply Service in Port Vila.

The URA fixes the maximum price and aims to find the right balance between the interests of consumers in Vanuatu, the utilities and the Government.

- Consumers should not pay more than necessary for water services of a given standard.

- Utilities should be able to charge tariffs in such a manner that allows it to cover all its costs which includes operating, maintenance and investment costs.

- The Government of Vanuatu should be able to meet its need for long term growth and economic development, and tariff should support improvements and future investments in water supply.

Tariff reviews assess the continuing appropriateness of tariffs in terms of their level and structure.



The base rates are adjusted every six months by application of the rise and fall formula.The following attachment provides the water rate applicable since 2010.



FileFile size
Download this file (Price adjustment for WATER - Second semester 2016.pdf)Water Tariff Second Semester 2016 1001 Kb
Download this file (Water Tariff Second Semester 2015.pdf)Water Tariff Second Semester 2015 213 Kb
Download this file (Water Tariff First Semester 2015.pdf)Water Tariff First Semester 2015 475 Kb
Download this file (Water Tariff Second Semester 2014.pdf)Water Tariff Second Semester 2014 265 Kb
Download this file (Water Tariff First Semester 2014.pdf)Water Tariff First Semester 2014 198 Kb
Download this file (Water Tariff Second 2013.pdf)Water Tariff Second Semester 2013 173 Kb
Download this file (Water Tariff First Semester 2013.pdf)Water Tariff First Semester 2013 83 Kb
Download this file (Water Tariff second semester 2012.pdf)Water Tariff Second Semester 2012 145 Kb
Download this file (Water Tariff First Semester 2012.pdf)Water Tariff First Semester 2012 816 Kb
Download this file (Water Tariff second semester 2011.pdf)Water Tariff Second Semester 2011 143 Kb
Download this file (Water Tariff first semester 2011.pdf)Water Tariff First Semester 2011 172 Kb
Download this file (Water Tariff second semester 2010.pdf)Water Tariff Second Semester 2010 145 Kb



September 2015 - The Utilities Regulatory Authority (URA) has published its Final Decision on Water prices in Port Vila.This is first time that water prices in Port Vila have been reviewed by the URA, and the adjustment in more that a decade. This final base price issued is 50.54 vatu, a reduction of 14.74% from the current price of 59.28 vatu.


The review of water prices in Luganville started in October 2012 at the request of the Ministry of Infrastructure and Public Utilities, and should be completed in April 2013. Water services in Luganville are operated by the government through the Public Works Department (PWD).In its recently published draft decision, the URA proposed a conditional price increase for water in Luganville. During its investigations, the URA found that many water customers in Luganville were concerned about water quality, which is not in line with World Health Organization standards. The recommended price increase of 13.2% (to 59 vatus per cubic meter) is to ensure that enough revenue is collected so that the water quality can be improved. The conditions for the price increase include: the proper financial and operational ring-fencing, establishing a performance audit, and securing funding for a large investment program by the Vanuatu Government to overhaul the water infrastructure in Luganville.

 Issues Paper November 2012

Consultation Stage 1 Report December 2012

 Framework Paper December 2012

Tariff Application Report December 2012

Consultation Stage 2 Report February 2013

Draft Decision February 2013

Luganville Water System Fixed Asset Valuation & Expenditure Estimates (by Wilson Cook Ltd)

Consultation Report Stage 3 Report May 2013

Final Decision May 2013

Commission Order May 2013





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