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Terms and Conditions of Use

By using this site you agree to be bound by these Terms and Conditions of Use and the Privacy Statement in relation to your use of and the performance of this website and the information, services and material contained in or provided by it. If you do not accept these Terms and Conditions of Use and Privacy Statement please exit this website.


You should read these Terms and Conditions of Use and Privacy Statement carefully. In these Terms and Conditions of Use “we”, “our” or “us”, means the Utilities Regulatory Authority and it includes its employees and agents; and “you” means the person who accepts these Terms and Conditions of Use. Without implying any licence to do so, if you pass on any information contained in this website to any other person, you should pass on these Terms and Conditions of Use also.

Acceptance and Changes to Terms of Use

You acknowledge and accept that your use of this website indicates your acceptance of these Terms and Conditions of Use, the Disclaimer, the Intellectual Property Rights Notice and the Privacy Statement. These Terms and Conditions of Use replace any other terms of use for this website published on this website to date. We may at any time vary the Terms and the Conditions of Use by publishing variations on this website. By using this website or the services provided through it after the Terms and Conditions of Use have been varied, you agree to be bound by the varied Terms and Conditions of Use.

Disclaimer and Use of Information

This website contains links to website maintained by other organizations. References to other sites are provided as an information services only and should not necessarily be construed as an endorsement or approval.

Although every care is taken to provide links to suitable material from this site, we do not guarantee the quality, suitability, completeness or accuracy of any of the material that this site may be linked to. Consequently, we can accept no responsibility for the content of that material including any unsuitable or inaccurate material that may be encountered. We are not responsible for the accuracy or legitimacy of information on linked sites and do not guarantee that any of the sites listed will be available at any particular time.


We do not represent or warrant that this website and any other information or material contained in, downloaded or accessible from this website, is free from computer viruses or any other defect or error which may affect your software or systems. You should protect your software and systems by installing and implementing your own security and system checks.

Limitation of Liability

Subject to any terms implied by law and which cannot be excluded, we accept no responsibility or liability for any loss, damage, cost or expense, whether direct or indirect (including but not limited to legal costs and defence of or settlement of claims or major loss or damage)howsoever caused, whether by negligence or otherwise, which may be suffered or which may arise from or in connection with your use of this website or your reliance upon any information, services and/or materials contained in it.

You indemnify us and hold us harmless against loss, actions, proceedings, costs, expenses (including legal fees), claims and damages arising from any breach by you of these Terms and Conditions of Use, your access and/or use of this website or reliance on its contents or information.

Withdrawal or Suspension of access to Website

We may withdraw completely, or suspend for a period of time, this website, or access to it for any reason including, without limitation, where there is an interruption, fault, virus, unauthorized access or other malicious attack on our system or where maintenance or upgrading of the system is required.

Termination of Use

If, in our reasonable opinion, you breach any of these Terms and Conditions of Use, we may suspend, terminate or limit your access to this website. If we do not act in relation to a breach by you of these Terms and Conditions of Use, this does not waive our right to act with respect to subsequent or similar breaches.

Governing Law

This notice and the information on this site and all matters relating thereto are governed by and are to be construed according to the laws applicable in Vanuatu and we submit to the exclusive jurisdiction of the courts of Vanuatu.