URA

Utilities Regulatory Authority

OUR MISSION

The Mission of the Authority is:

“To enhance the quality of life and business growth in Vanuatu by ensuring sustainable, safe, and reliable energy and water services at reasonable prices accessible to all who demand it.”

 

OUR VISION

The Vision of the Authority is:

“To improve access to energy and water services and to protect the long-term interests of consumers with regards to price, access, affordability, sustainability, safety, quality and reliability of energy and water services, throughout Vanuatu “

 

OUR VALUES

With a team of staff qualified in economics, financial audit, electrical engineering, accounting, legal, and administration, our day-to-day activity is centered around these values:

 

⇒ Professionalism and Accountability: “We strive for a high level of professionalism in delivering our regulatory duties and accountable for all our decisions.”
⇒ Teamwork and Cooperation: “We value team spirit and cooperation as being essential for our success.”
⇒ Integrity: “We value a working environment that promotes sound relationships, honesty, and strong moral principles.”
⇒ Effectiveness and Efficiency: “We strive to be efficient and effective in executing our regulatory functions and when communicating with stakeholders;”
⇒ Transparency: “We are open and transparent in our decisions.”
⇒ Integrity: “We value a working environment that promotes sound relationships, honesty, and strong moral principles.”