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The Authority is responsible for assisting customers to resolve any grievances that they may have with their electricity or water utility.

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Miscellaneous Information: Port Vila Office

Utilities Regulatory Authority of Vanuatu
N.2 Area, Rue Languedoc
PMB 9093
Port Vila, Vanuatu
Phone: +678 23335
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

North Branch Office

Ave Pastuer Road
Doctor Timothy Vocor Residence
Opposite Vanuatu Family Health Center
Espiritu Santo, Vanuatu
Phone: +678 23335
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

⚠️ Beware of fake websites pretending to be official. Always check the domain carefully as official Vanuatu Government sites end with .gov.vu.