URA

Utilities Regulatory Authority

The Utilities Regulatory Authority has approved a request from UNELCO to introduce smart water meters for its customers in Port Vila, in accordance with Section 20 of the URA Act.

The Regulator's approval was based on the expected benefits these smart water meters will bring to both customers and the operator, which include, installed technology that allows for real-time monitoring of water usage and identification of leaks, as well as providing customers with more detailed information on their water consumption.

This will enable customers to better manage their water usage and utility bills, while also helping to conserve water resources and improve the reliability of the local water supply system.

The installation of the smart water meters is expected to begin in the coming months, and UNELCO will be working closely with customers to ensure a smooth transition to the new technology. Customers who have any questions or concerns about the new meters are encouraged to contact UNELCO for more information.

The Regulator's approval is a significant step forward to support water utility intitatives in modernizing the local water supply service and enhancing the customer experience. Smart water meters are becoming increasingly popular in many countries across the globe because of their ability to provide real-time data on water usage, which can help utilities to detect leaks, improve the reliability of the water supply, and reduce water waste.